Customer Mailbox

November 9th, 2012 by

As always, we love to hear from our satisfied customers. Thanks to Julie, who recently sent this letter to our sales manager after buying a car. Thanks also to everyone who takes the time to keep in touch with us via Facebook, Twitter, email and good ‘ole fashioned snail mail! Keep those letters coming!

Dear Rick Squires,

I recently purchased a 2012 Honda Accord from your dealership. I wanted to let you know that I am absolutely blown away by the level of customer service your entire staff has shown me. Every time I entered your dealership, there were several people willing to assist me immediately. My salesman was Ben Maggert and he was wonderful to work with. He has made himself available for any and all questions I have had, even while he was on vacation. I truly enjoyed working with him, and in my opinion, he is a valuable asset to your company. I was referred to him for his reputation of exceptional customer service, and there is no doubt I will be spreading the word at how terrific you guys are to deal with. I enjoyed my experience with Don Ayres, and I plan on being a loyal, long term customer.

Thank you to you and your staff on a job well done!


Posted in Customer Mail Box