Always great service at Don Ayers. Cesar is the best always takes care of me. Helping with a recall and showing what I need to get refund possibly for pervious work.
Overall great job walking us through the process, taking care of us and finding what I wanted. Some minor miscommunication and confusion (such as putting down a secure deposit, but my card was never ran).
I very much appreciated the speed of repair for a tire going flat when I told Pete I had items in the car that need the freezer and refrigerator. Please note: I do not grant Cars.com permission to sell my email address.
Zach was great.
Pete was the man assisting me in the service department and he was very thorough and polite and professional
My vehicle was in for the 10,000 mile service and no repairs. I had no complaints.
visit was good and all however they needed more shedel driving around i ended up walking back fro target to honda and it was cold
I have always gotten great service from Pete Ort in the service dept. He is very friendly, conscientious, and easy to work with. Don Ayres has great people working for them.
Jeremy in service area is always wonderful, service is prompt, delivered on time, waiting area is clean and people are polite. What else could one want?
He made sure our oil change was taken care of and was done in a matter of reasonable time. He also made notes of what to watch out for the next service needs.
Thank you Andy Hitzemann! You make this process so easy and accommodating to our schedules. Maybe that is why this is our 7th Honda in a row from Don Ayers.
Super nice people.
Don Ayres Honda did a great job for me and my family. Cleveland and Christian were great and not pushy. Thank you for all you both did for us. Bruce Zenner
Extremely courteous staff. Clean and pandemic conscious.
I had some concerning grinding noise coming from my brakes and they were able to get me in right away and get everything repaired and ready to go quickly. They explained everything and answered all of my questions thoroughly.
Pete Ort is truly working in an area where he “shines”. As a representative in the Service Dept., his attention to detail, and the customer’s wishes are far above what is expected. We have always been impressed and pleased when we’ve had the car serviced.
We always have great service with Chuck. I like having a specific person to work with.
My experience with the service department was excellent. The staff is courteous and eager to accommodate my needs. I especially appreciate the shuttle service. Thank you for your dedication to customer satisfaction.
I always appreciate the professionalism and curtesy given each time I have my car serviced. They are always prompt and efficient.
Although slow, everything went out smoothly and surely. This is my second time to buy from Don Ayers Honda and I definitely recommend the dealership!
We had such a quick and respectful process choosing a new vehicle. Our sales rep went above and beyond in service, friendliness, respect, and safety.
My salesman Travis was exceptional. He and the finance guy Josh helped me get into the car I wanted.
Outstanding, keep me in the loop from start to finish. They were done in no time flat. I was able to make my other appointments with time to spare.
They provided quick service and attention to detail. Were very helpful and responsive making sure to keep me informed and answer any questions I might have.
Customer service was superb and friendly. Worked very hard for us to get our vehicle as soon as possible. We’re very patient. Thank you!
Our prior vehicle was from Don Ayers Honda, which is one reason that we decided to get another Honda. Our sales experience was very fine and the service has always been terrific. Pricing was right on target! And the new CR-V Hybrid drives great. What a good and quiet vehicle.
I had a great experience here. Everyone that worked with us (Jeff G, Rick, and Joe)‘did a great job. Jeff bent over backwards to help Us find a minivan for our growing family and worked hard to accommodate our busy schedules and budget. Very nice people. Would recommend to anyone!
Andy is the consist professional working with him and sales manger Rick Squires is a pleasure we were in and out in two hours ,Great Dealership !!!!!!!!!
Cristian was really helpful and made sure we were comfortable with the right choice. He also was easy to talk to during the entire process.
The Service Department is EXTREMELY SUPERIOR in all aspects. My highest recommendation goes to Doug Settle and Jeremy Sullivan who provide expert service and attention to every aspect of car care.
One of the best places to be a car in Fort Wayne. Friendly and not high pressured. Great selection of new Honda's.
Jeremy has scheduled and took care of my CRV since I bought it. 250,000 miles ago. Im now just breaking the vehicle in and she is running 👍 great.
Megan was very helpful and go followup.
Don Ayres Honda does a great job servicing my car. Always happy to help when I have a problem.
I always go to Zach for my car maintenance. If a service is not needed he tells me. He also gets me quotes on big maintenance items so I can plan ahead. I'm always pleased with any service and/or maintenance completed on my Pilot.
Friendly and fast service! We had some maintenance done on our van and Tony let us know if anything had changed from what we had discussed before the service. We would definitely recommend to anyone looking for a place to service their vehicles.
Love doing business with Don Ayres dealership. Get my car serviced regularly.
As always excellent to my Honda Fit. My husband and I have 30 years of service with your best. My husband owns an 2003 Accord and he only comes to your service. All your help is always excellent and courteous every time. Douglas Sutter has been the best with a smile always too. We will always forever with Don Ayers.
Everything was done with great service and all the service was outstanding. We couldn’t get better service than in Don Ayers, because you always have great service. We have only the best in Fort Wayne.
He was very awesome to work with when buying my first car. He also was great with dealing with my father who drives a hard bargain. Thanks Matt!
Chuck is always great to work with aalso installed my new phone and answered all my questions work was completed on time to my satisfaction
Prompt and courteous service. Answered the questions that I had about my CRV.
My service needs for the car were handled promptly and completed early which was appreciated. Everyone was courteous and friendly. It is always a good experience.
Honda vehicles are amazing. I have a civic and a CR-V. that i bought here. My review does not reflect the cars. Also their services such as oil changes and taking care of routine maintenance is amazing as well. I am posting this In hopes to save someone some time and money and basically avoid the issue I have had. When you go in to buy or lease a vehicle at the point of where they are going to have you sign papers. The salesman/finance guy is going to give this nice line " At Don Ayres we like ...
Ryan in financed completely changed my opinion and made me feel valued. I wouldn't buy from anywhere else
All staff are always very kind and friendly, and we always enjoy talking with Romaine Rose, who sold us our Accord when we are in for service. Phone staff are always very professional when leaving messages and we appreciate that. Thank you for a job well done!
Work done was an Oil change and tire rotation. The work done on time. The cost was great. Ron Conner was very friendly and helpful.
Love the service department. They always make you feel welcome and at home
Quick, easy, always professional. They never use high pressure sales tactics to upsale services. Trust them completely with my vehicle. Tony is very knowledgeable on the service side & not just an appointment setter.
Ron was very friendly. He quickly assisted me. He made me aware of the outdoor waiting area. After the work was done he discussed what service was needed at my next visit. He also offered to get my car washed which was much appreciated. Ron sent me a follow-up email to check that I was satisfied.
very satisfied with service I receive, employees are always very friendly and explain exactly what they are doing with your vehicle, if any problems should arise. the service I received was quick and no complaints with the service I received.
Andy was great! We were on a bit of a time crunch and knew what we wanted. He was awesome! Thank you! Thank you! Thanks!
Abel did a great job. He was very attentive and did a very good job keeping us updated.
Excellent service. Professional staff.
Travis was great to work with! Helped my daughter get her 1st car! Everyone there was very kind! I highly recommend going here to get your next vehicle and seeing Travis!
Travis is really great and super knowledgeable about his vehicles! He was very patient and not pushy at all! He kept in contact with me throughout my buying process and was able to answer all my questions. I usually hate buying vehicles but Travis made my experience buying this time very pain free!! Would recommend him and Don Ayres to all my Friends and Family!
Travis did a great job! Handled all details and answered all questions that my wife and I had throughout the course of our visit. Give the man a raise!
Travis was very patient and helped me find the best car for me! I love my HRV and I thank him for his knowledge, expertise and calm nature! He is a star!
All employees were very attentive and I have no complaints. Covid restrictions were being followed so I felt safe. The service was excellent and was beyond what was needed.
I love they have a shuttle to take you home and pick you up when car is done. I could get things done at home instead of sitting in customer lounge for several hours.
Chuck Suter is the best! Always the best customer service. He answers my questions and explains things so that I can understand. He is patient and kind.
Travis was very friendly and made us feel comfortable throughout the whole experience. Very professional and we would definitely recommend him. Even had very good follow up after the sale.
Travis was wonderful to work with, very professional and made the experience very comfortable. We did not feel pressured at all. Would definitely buy a car from him again!
Chuck is always exceptional and provides details on the issues that are effecting my vehicle.
Don Ayres Honda and the Sales and Service staff provide honest and reliable service and plan to take our Accord in the next time it needs servicing this year.
Andy Hitzeman was amazing. This is the third purchase our family has made with Andy. All have been truly wonderful experiences. I love the fact that Andy has reached out twice now to be sure I am able to utilize all the many features of my 2022 Honda Odyssey Elite.